Service Plan

 

To protect your investment and maximize training time on your simulator, the dV-Trainer is shipped with a one-year limited warranty and first year service plan coverage. This plan includes:

• Spare parts for installation by customer
• In-Factory repair service
• Limited On-Site repair service

Customers with current service plans will also receive software updates. This extends the value of the plan beyond hardware repair and includes:

• New exercise additions to current skills modules
• Bug fixes and patches
• Version updates of dV-Trainer base software
• Version updates to optional software modules (if applicable)

To ensure that your software is always up-to-date and prevent simulator downtime and delays after the initial warranty expires, we encourage you to take advantage of our service plan in subsequent years.

 

To learn more about our service plan please contact sales@MimicSimulation.com